Teson Customer Support

Help for SignVerse, ErpTeson, PixelShield and every product we build for you. No passwords — sign in with a one-time code on WhatsApp or email.

What the portal gives you

One place for every request you raise with Teson, whether you started it here, by email or on WhatsApp.

Raise tickets in minutes
Describe the issue, pick a category and priority, attach screenshots or logs.
Track every update
See status changes and replies from our engineers in one conversation thread.
Notified on email & WhatsApp
We let you know when your ticket moves, so you never have to chase us.
Rate the resolution
Tell us how we did once a ticket is resolved. Every rating is read by the team.

Getting started

  1. 1

    Create your account

    Enter your name, email and WhatsApp number.

  2. 2

    Verify both

    Type the codes we send to your email and WhatsApp. Your account is activated instantly.

  3. 3

    Get help

    Raise a ticket and follow it through to resolution.

Secure by design
  • One-time codes expire after 5 minutes
  • Only you can see your tickets
  • Tickets you emailed us earlier appear automatically
  • Attach screenshots, logs and documents up to 10 MB

Prefer to talk? Contact us.